Your Career at Samanea

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Repair and replace equipment as necessary.
• Monitor and maintain computer systems and networks.
• Respond in a timely manner to service issues and requests through a series of actions, either face-to face or over the phone.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Conduct electrical safety checks on computer equipment.
• Set up accounts and profiles for new hires.
• Testing and evaluating new technology.
• Providing technical support across the company including procedural documentation and relevant reports.

Qualifications

• Diploma or above in computer science, IT or related field.
• Strong understanding of PCs, peripherals, and various operating systems including but not limited to Windows, Linux, Mac OS, iOS, and Android.
• Good knowledge of TCP/IP, Network Infrastructure, Internet Security.
• Familiar with MySQL is a plus.
• English communication skills (fluent speaking, writing/reading).
• Good knowledge & understanding of complex IT infrastructures including data center, network, security and W2K server concepts.
• Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc.